Most small business owners worry constantly about not having enough leads.
And yet commonly they use less than 5 different lead generation tactics, are inconsistent in their application, and don’t regularly review or measure their success.
Not all lead generation activities are suitable for all businesses. A yoga studio in the inner east of Melbourne filled its classes in one hit with a postcard letterbox drop in their local area. It was a brilliant tactic for a discretionary, comparatively low cost consumer service. But if you’re selling a high value consumer or B2B product, a letterbox drop will probably give you a very low or no return.
Most businesses need multiple lead generation pathways
Different tactics work best for different products and services
Try a variety of lead generation activities, review and change what’s not working
Before you start something new to encourage leads, consider
- what are you selling
- how you would like to be perceived
- where are your ideal buyers
- what do they read
- what interests them
- what kind of message they are most likely to respond to?
The aim of all lead generation is to get the reader/listener to act. You want them to contact you, and ideally provide their email address, so you can begin to educate them about what you have to offer.
The aim is to grow your database, then communicate regularly
Making a sale is not about an instant response. Regular contact and provision of information is far more likely to lead to buying.
There are multiple possibilities for lead generation online, including social media, pay per click advertising and content marketing, and you should definitely explore and exploit these. However, you could be missing massive opportunities if you ignore the real world.
One or more of these could be ideal
- Sales letters
to key decision makers, followed up by a phone call - Classified advertisements
in publications read by your ideal buyers - Catalogues in venues
either geographically or target audience the same as you - Promotional brochures or flyers
Distributed to a targeted area. Letterbox drop or Australia Post Unaddressed Mail - Direct Mail – addressed postcard or letter to a targeted list of recipients. Make sure you followup by phone within a week, and send at least 3. Repetition counts
- Leaflet dispensers at targeted locations
Local retailers, other businesses with similar customer bases - Telemarketing
Get professional help with this - Printed Newsletters
Have massive value if done monthly. Distribution through partners can be very successful. - Information Booklets
Prove usefulness, credibility and expertise - Magazine and paper inserts
Select carefully for target audience - Affiliate marketing
Offer a free gift via an affiliate partner. Value add for them, list building for you - Joint ventures
Partner with a business that sells to the same audience as you - Radio ads
Repetition is key, but can be effective for the right business type. Better for consumer products and services - TV ads
Require deep pockets! - Write a book
Position yourself as an expert - Local radio interviews
Position yourself as an expert - Become a speaker
Position yourself as an expert - Press releases
- Sponsorships
Make sure the community is a good match to your likely buyers - Business cards
Include a call to action on the reverse such as download this ebook, get this free gift, attend this event - Public relations (PR)
- Offer a free trial or consultation
- Organise an open day
- Run an event
- Create a branded give away e.g. calendars, mugs, pens
with your URL - Write for the local newspaper
- Send articles to clients – by post with a note attached
- Advertise on buses, bill boards, cabs
- Offer a finder’s fee
- Car signage
- Branded T-shirts
- Cross-promote with other businesses
- Create a contest
- Direct mail
- Post card promotions
- Networking offline
MeetUps, Business Breakfasts,
Make sure you are able to introduce your business in a clear compelling way - Trade shows
- Referral incentives
Gift vouchers, reward events, free service - Cold calling
in person in your local area - BNI, BOB, local business referral groups, Chambers of Commerce
- Gift Vouchers
- Bill boards
- Community, service or sporting clubs
So there are lots of ways to attract attention and create a lead. Brainstorm what might work for your business, then test and measure. Remember, whatever you choose, ask them to do something. Even if that’s just including your URL so they can visit your website.